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Conditions of Use

General comments
The terms herein regulate the customer's use of items and services provided by (from now on referred to as DUODJIN). These conditions apply to all sales from DUODJIN as long as nothing else is agreed upon in writing between the parties.

Prices and delivery
All prices stated are inc. VAT and excl. freight unless otherwise stated. The prices are in constant fluctuance and we therefore take reservations against changes in price as a result of price changes from our suppliers. Shipments outside Norway can be arranged at 0% VAT if such is arranged before the order is placed online.

We reserve the right to refuse delivery on all items in regards to fluctuations in price and stock situation. We also reserve the right to refuse delivery on all items due to competitive or market situations. All delivery times given by us must be seen as guiding. Our order confirmation does not constitute a contract. It is merely a confirmation that we have received your "request to purchase". The contract is the Invoice which is issued when we finalize the sale and physically remove the funds from the customer's credit card. Time consumed for picking, packing and eventual production does apply in addition before we submit the parcel to the courier. When time is set in days, we are referring to working days.

We reserve the right to deviate on given delivery time without further notice. Any changes in price occurring after time of ordering will not have retroactive effects. We take reservations on eventual typing-/printing errors.
Should we, contrary to what we all expect, have a pricing error generated by human hands, we reserve the right to delete the order and offer you the item at the correct price.

Customer's obligations
The person registered with DUODJIN is responsible for payment of the services DUODJIN or the affiliates of DUODJIN delivers in regards to set terms. The responsibility includes also others' use of the customer's access, hereunder unauthorized use, as long as it cannot be proved that unauthorized use has been made possible due to negligence from DUODJIN.

Uncollected goods
If goods are uncollected, the customer can be charged a fee together with the freight costs going both ways to cover DUODJIN's expenses in relation to a breach of contract.

Before faults are reported to DUODJIN, the customer should investigate if the error is due to an incident on the customer's behalf. If the customer can prove and/or validate that the product does not work or taste as DUODJIN has described it to do, the customer has to report this to DUODJIN so that DUODJIN can effectuate efforts for aid. Please read 'After you buy' under Help on our website. The customer gives up his/her right to make a fault valid should he/she not notify DUODJIN within reasonable time after he/she has discovered or should have discovered the error.

DUODJIN agree to as quickly as possible after being notified of a faulty product carry out efforts to correct the fault. If the customer on his/her own initiative carries out efforts to correct the fault in addition to what has been agreed on with DUODJI, DUODJI will not pay for these expenses.

Cooling Off period
The Cooling off period only applies to end-user/consumer purchases.

Extraordinary relations
DUODJIN is only responsible for loss of the item should there be faults or flaws. If this does not apply should DUODJIN justify that the flaw is due to external relations outside of DUODJIN's control, and that DUODJIN cannot, in all fairness, be expected to avoid or overcome the consequences of. DUODJIN  is not responsible for indirect loss as a result of faults unless the the loss is achieved due to severe negligence or with purpose from DUODJIN. By end-user purchases the terms cannot be inferior to the terms set by law.

Vendor's fixed charge/Terms of payment
DUODJI has a vendor's fixed charge in the sold items as safety for DUODJIN's claim of the purchase sum with the addition of interest and expenses. Only companies and public departments are allowed to purchase on credit. A credit evaluation will be done before the account is authorized.

Change in terms
DUODJIN reserves s the right to change the existing terms hereunder as a result of changes in legislation.

Force majeur
Should DUODJIN be prevented from delivering or do an obliged re-delivery or should such a delivery duty be of unreasonable burden as a result of a working conflict or other circumstance when the parties cannot rule over it such as fire, war, mobilisation or unforeseen military summoning of the equivalent extent, requisition, confiscation, currency restrictions, riots and disturbance, shortage in transportation, ordinary shortage in stock, reduction in mainforce supplies, and shortage by or delays by deliveries from sub suppliers or manufacturers whom as a result of such circumstances described herein, DUODJIN is relieved of all other responsibilities than in cases of complaints and credit the purchase sum of the faulty item.

Disputes between the customer and DUODJIN shall be sought to be solved in an amicable manner. Should the dispute not be solved by negotiations, each of the parties can take the case in for the appropriate courts of justice.

We take reservation for possible errors and eventual price changes. Illustrations may vary from the actual item.

The complete contents of this web-site is the legal property of naTournor (see As such, it is protected by the current copyright-, marketing- and trademark-laws. This implies that brand names, company names, product names, information about products including product descriptions, weight, pictures/graphics, design, layout and other contents of these pages can not under any circumstances be downloaded, copied or be used in any other way without the explicit permission according to current laws or with the clear written consent of naTournor.